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LetsBuy

abhishek @abhishek92

Feb 14, 2012 03:46 AM, 2006 Views

(Updated Apr 09, 2012)

I am very disatisfactied with letsbuy

I am very disatisfactied with letsbuy payback points are not added in my account card no is given below

payback card no 9401154187417804

when ever I complained about this to letsbuy thay asked me to wait but from 15 Dec 2011 I am waiting how long I have to wait

In your last email you asked to wait for 1 month but I would like to inform that it has already been long from

08-12-2011 LSB-700227 360.00 Cash On Delivery Delivered sonu puri

Order Details Sr. No. Item Qty Unit Price Discount Amount Status

1 Sandisk Cruzer Blade USB 8GB Pen Drive 1 360.00 - 360.00 Delivered

Total 360.00

Shipping Information Sr. No. Shipping Status Shipping Qty

Vendor Tracking No. Shipping Date 1 Delivered 1 Blue dart 58550182563

15 Dec 2011 07:05 pm

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Brand Response

LetsBuy

Feb 15, 2012 12:00 PM

Dear Abhishek,Thank you for your review of the services provided expressing your unhappiness with the late delivery of your recent order.We are thankful to you for your continued patronage and interest in shopping with us and also for bringing this matter to our notice as it provided us with a chance to review our procedures and ensure that such an incidence cannot happen again.Please accept our sincere apologies for this unfortunate delay. Also to ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint and a care member has been directed to assist to you at the earliest.Your patronage is important to us and we truly appreciate your patience for bearing with us.Yours in Service,Team Letsbuy