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LetsBuy
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Manish Sharma@manish1706
Feb 20, 2012 12:08 AM, 2694 Views
Letsbuy - order not received yet

I ordered a mobile phone Samsung E1175 on 11-02-2012 (order number is LSB-841819). Today is 21-02-2012 but product is not delivered to me yet and status is still in progress...I contacted to customer service then answer was not satisfactory.


Can you please let me know the expected and actual delivery time of my order.

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LetsBuy Deactivated
Dear Mr.Sharma,Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint and a care member has been directed to assist to you at the earliest.Also we are thankful to you for bringing this matter to our notice as it provides us with a chance to locate the concerned department and to review our procedures in such a way that such an incident cannot happen again. Your patronage is important to us, and we hope that you will give us a chance to regain your trust once again.Yours in Service,Team Letsbuy
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