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LetsBuy
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Sam @mouthshut_sam
May 15, 2012 05:02 PM, 2445 Views
Don't buy anything from LetsBuy

I ordered a Sandwich Maker on 27 April from LetsBuy.com order no: LSB-1022560. It was a prepaid order where they quoted delivery time 4-6 days. Today is 15 May and is more than 15 days still the order is in process. I called up the customer care multiple times they are just giving me some stupid techincal problems as the reason for delay.


I had also placed another order on 8 May for a Sandisk 16GB SD card, delivery date 2-4 days. Even after a weeks time it is still in process. The order no is LSB-1042716.


I have uploaded the order invoice for both of them.

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LetsBuy Deactivated
Dear Sam,Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint. and a care member has been directed to assist to you at the earliest.Also we are thankful to you for bringing this matter to our notice as it provides us with a chance to locate the concerned department and to review our procedures in such a way that such an incident cannot happen again. Your patronage is important to us, and we hope that you will give us a chance to regain your trust once again.Yours in Service,Team Letsbuy
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