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LetsBuy

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LetsBuy
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PIYALI DEB@piyali170
Mar 28, 2012 08:01 PM, 2040 Views
Complete dissapointment

I had ordered a Sony VAIO laptop.They delivered the laptop without the charger saying it to be out of stock. They took full payment of the product at the time of delivery and promised to deliver the charger asap. It is three months now and they are yet to fulfill their promise.The customer service hardly picks up the call and the service is horrible.All my mails also goes on waste.So, shopping with letsbuy is really a bad idea.I am personally very dissapointed.


Regards,


Piyali

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LetsBuy
Dear Piyali,We appreciate you as a valuable customer and at the same time we are sorry to hear about your bad experience with us. Your suggestions and complaints are important to us as it would help us grow in a much better way. So our sincere request from you is to please let us know your order details, this will help us get to the heart of the matter, confirm your contact details and compensate for all the concerns caused to you.We want to convey sincere apologies for this unfortunate experience you had with us. So do get back to us with your order details and we shall work to regain your trust once again.Looking forward with you.Team Letsbuy
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