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Prajwal @prajwaladiga

Oct 30, 2011 02:48 PM, 3391 Views

(Updated Nov 05, 2011)

Kent RO Grand+ from Letsbuy

Hello Everyone,

I am one of those who had started to enjoy the comfort of ordering products online(especially Letsbuy).

I had recently ordered Kent RO Grand+ as on 25th of October, the order number being LSB-536906.

Though the status shown as per letsbuy’s update is’Dispatched’, the blue dart’s update is’Missed Connection’.

I called the customer support of Letsbuy for the latest update for which they told me that the product has reached Baroda(The place that it has to be delivered to).

However on visiting the courier center in Baroda, they told me that the product has not reached Baroda yet.

I am unsure about the whereabouts of my product and hope that the product will be in good shape.

Moreover, if Letsbuy is going to go through this review, request them to avoid sending products through Bluedart as I have always faced problems from this service provider(and the Online service provider being Letsbuy).

Received the product as on 1st of November 2011. The product looks in good shape and also received the diwali gift as well as the free gift attached to the product. Thanks Pawan(from Letsbuy) for helping me out but a world of thanks to MOUTHSHUT who made it possible for me to connect to Letsbuy Team.

I will definitely buy a product from Letsbuy once again and this time expect a better service.

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LetsBuy

Oct 31, 2011 04:25 PM

Dear Mr. Prajwal,We appreciate your fellowship to shop with us. As per the Order status product has been dispatched on 27/10/2011 via Bluedart AWB no. 43808223863. While the status shown by the Bluedart site is “Missed Connection”. We know how dissatisfied you’ve been with the late shipment.We have already notified the same to the Bluedart services and also we have directed a care member to take up the responsibility of keeping you posted with the latest progress on your matter.We don’t want to lose your interest in shopping with us that is why we’ve prioritized your issue and dedicated a member to take special care of getting this sorted with the courier services. So, we truly hope that you will provide us with the chance to continue our valued association with you.Yours in Service,Team Letsbuy