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LetsBuy

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Summary

LetsBuy
Chandan Sinha@santu2008sinha
Oct 30, 2011 10:33 AM, 1785 Views
ABSOLUTE UNPROFESSIONAL ATTITUDE

I ordered a HP DESKJET 2050 MULTI FUNCTION PRINTER ON 27.10.2011 and


made the payment online. but the order status still shows pending even almost after 72 hrs of placing the payment.i called them up to confirm the order andi was told the status would be updated within 48 hrs at max. but still there is no confirmation from the part of letsbuy.com.


I did not expect this from them considering they are claiming to be good and advertising a lot on popular tv channels.


please update the status.this is absolute upnprofessionalism on part of letsbuy.com


here are the details from my email sent frm ccavenue:


Merchant Site URL: https://letsbuy.com/sbi


Order Number: 545534    Order Received: Oct 27, 2011


Total Amount: INR(Indian Rupees) 2925.00


State Bank of India Debit Card Holder: chandan sinha


Billing Address:(As entered by the customtakeouter)


kulti new road, p.o.-kulti, district-burdwan, pin-713343, state-west bengal


asansol West Bengal


713343 India


customtakeouter’s Phone Number:  9474698891


customtakeouter’s E-mail ID:  santu2008sinha@gmail.com


customtakeouter’s IP Address:   49.136.134.235


Recipient’s Name:  chandan sinha


Shipping Address:


kulti new road, p.o.-kulti, district-burdwan, pin-713343, state-west bengal


asansol West Bengal


713343 India


Recipient’s Phone Number:


9474698891


Special Instructions:


PLEASE DELIVER THE PRINTER IN BRAND NEW CONDITION AS SOON AS POSSIBLE


BY THE BEST COURIER. ITS URGENT.PLEASE DONT DELAY. ITS A REQUEST


it seems I should have never trusted letsbuy and hence I would never recommend this website to anyone else.unless my problem gets sorted out really quickly.

(4)
Dear Mr. Sinha,Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.Your patronage is important to us, and we hope that you will give us a chance to regain your trust once again.Thank you again for bringing this matter to our attention.Yours in Service,Team Letsbuy
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