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LetsBuy

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LetsBuy
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RachitKumar Sethi@rachit_sethi
Jan 29, 2012 10:19 AM, 1486 Views
Lets buy.com- Prepaid Order undelievered

I have ordered 3-4 times from LSB. Sad to say Order No LSB 709046 WAS PLACED MORE THAN a month back for 5 items only 3 has been delivered and for rest 2 no response by LSB. Have been mailing since last 1 month but reply is same we are working. Had requested for a refund too but again no heed.It is better to choose paispal feature on Ebay to secure your money till goods delivered.


My total order was for 1833/- out of which items worth 1250/-is pending and sick response. Suggest to think multiple times before placing any order with LSB.


1st time using this mode to share my plight and no one in LSB is ready to listen.

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(2)
LetsBuy
Dear Mr. Sethi,Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint and a care member has been directed to assist to you at the earliest.Also we are thankful to you for bringing this matter to our notice as it provides us with a chance to locate the concerned department and to review our procedures in such a way that such an incident cannot happen again. Your patronage is important to us, and we hope that you will give us a chance to regain your trust once again.Yours in Service,Team Letsbuy
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