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LetsBuy

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LetsBuy
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Abdul Kareem@hyderabad_real
Nov 17, 2011 07:21 PM, 1688 Views
Letsbuy Deliver my Order (#597233)

Very excited to see the letsbuy online store and its collection, I dare to place an order (#LSB 597233) on 10/11/2011 , for which I should get it delivered within 3 to 5 working days, but its very surprising to see the status of delivery didn’t change at all since the date of order.


There is no response at all to my e-mail, I need to wait for a long time on phone to get connect to the customtakeouter care. Upon connected to a customtakeouter care executive I asked many times to let me know the confirm date of delivery and they behaved helpless towards it.


Being confident on recieving the product on time on letsbuy behalf, I gifted my phone to my brother, Now I am just shocked to see the reviews of letsbuy customtakeouters @ MouthShut_Official.


I request letsbuy team to consider the issue and deliver my order as early as possible.


I recommended this website to many of my family members and friends without even waiting of reciept of my order. Kindly, don’t make a reason to loose your valuable customtakeouter.


Regards,


Abdul Kareem


hyderabad.real@Yahoo.com


7396061545

 (2)
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LetsBuy Deactivated
Dear Mr. Kareem,Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. We are sorry to learn that there had been no follow-up on your mails from our end. This is truly not justified.We have passed on your order details to the department concerned and demanded for an explanation of making you wait instead of keeping you posted with the details.Meanwhile, to demonstrate our commitment to service excellence and as a gesture of apology for our service failure, we have escalated your issue and have already directed a care member to assist you with the latest progress on the same.Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.Thank you again for bringing this matter to our attention.Yours in Service,Team Letsbuy
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