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LetsBuy

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Summary

LetsBuy
Nevi ferns@nevillef
Nov 15, 2011 06:34 PM, 1723 Views
Does not do Cash on Delivery (COD)

Ordered a camera bag on 07.11.2011 I was informed that the delivery would be done within 4 to 7 days. Did not receive the delivery in four days time, therefore called up customer care could not reach them. Finally tried late in the night and managed to talk to them, the first question they asked was "Is the item purchased as a COD", as if it is a crime. I answered yes and the delivery date was non committal.


Called up a couple of days later and then too the same non committal response. Lastly tried today after eight days and the same question "Is the item purchased as a COD". I answered yes and then checked on the delivery status, and was informed that they are working on it and no commitments on when I could receive the item. Finding my self with no options I decided to cancel the order.


Had some nice experiences ordering on Flipkart and Ebay. First time at Letsbuy and not wanting to take a risk, did a COD. Therefore with my experience, my opinion is that LETSBUY does not do cash on delivery, please do not waste your time.


Thanks & regards

(3)
Dear Customer,Thank you for your review of the services provided expressing your unhappiness while trying to shop with us.Please accept our sincere apologies for this unfortunate experience. We want to appreciate your interest in shopping with us and hence would require your support in conveying your order details for the same. This would help us get to the heart of the matter and find out as to why you as our customer had been inconvinced.We value our customers and look forward to serving you in the future.Yours in Service,Team Letsbuy
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