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LetsBuy

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LetsBuy
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Reggie Savio D'Souza@desouza_reggie
Feb 06, 2012 04:44 PM, 1327 Views
(Updated Feb 06, 2012)
Letsbuy.CON

Letsbuy.con that’s rights it’s letsbuy.CON, they conned me into buying a Cooler Master NotePal Infinite Cooling Pad R9 NBC BWCB GP, they promised me a FREE Branded USB Card Reader, the cooling pad was delivered on the 9th Jan 2012 but the free card reader has not reached me till date.


I wrote on their Facebook fan page (they deleted my complaint), I wrote to them on their website they called me and told me they will send it when they get stock, now they have the stock but still they don’t want to send it.


DO NOT BUY FROM LETSBUY they are CHEATS! FLIPKART is way better! They don’t know what customer service is, they promise free gifts and never send it and the reviews the products have are written by the in-house team. They do not have the courage to face criticism.


ref: *LSB-770013

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LetsBuy
Dear Mr. D’Souza,Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint and a care member has been directed to assist to you at the earliest.Also we are thankful to you for bringing this matter to our notice as it provides us with a chance to locate the concerned department and to review our procedures in such a way that such an incident cannot happen again. Your patronage is important to us, and we hope that you will give us a chance to regain your trust once again.Yours in Service,Team Letsbuy
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