I am completely disappointed from this LG useless box. I was so excited to try a LG product and thus I resulted bringing this led TV, but I was not completely satisfied as I had expected much from it. Firstly, Though I liked its video Quality but I really disliked its sound reception for such a highly spent TV. I really found loss with respect to value of money. And Guys, I changed this useless box and brought a highly better TV than it, in all streams.Lastly, I don’t know about its service and support as I didn’t try out. Another important fact worth mentioning that This useless box also sometimes over heated when run for long periods, I don’t know why. I finally like to say to the viewers that don’t commit the same mistakes that I have done by trying it.!