Hi!
LG 32LB582B 80 cm(32) LED TV is cheap TV. This TV has NetCast OS that’s not same as WebOS that LG uses in it other SMART TV. This OS has issues in WiFi connectivity and sometime you cannot connect to Wifi no matter what you do. This TV has other anomalies too. I had all these issues which I’m listing and because of all these I got my piece first replaced and then the dealer offered me to back a different product after adjusting the money that I spent on this TV purchase.
#1. Video Quality: Video quality is very sharp and you will feel very nice color output. It has 1366 x 768 pixels but it’s screen pixel gets dead and you won’t notice it unless a couple of them gets dead. This issue came after a week I when had that found that LG’s buying some low priced screen from some Chinese company and it’s not LG’s own screen. This was confirmed when the service guys came and he remove the back cover and screen has different company’s stamp. I asked this to the service guy and he accepted that in this model it is like this. I got my screen replaced and then I called the dealer also. Dealer doesn’t sound surprised and was good man he said that he has raised issue with the LG distributor and it’s a faulty product. He assured me that he’ll try to get my piece replaced or I could buy some other product.
#2. Sound Reception: It’s awesome and you’ll feel it. It has 2 speaker 10 Watts each and produces great sound.
#3. Value of Money: Certainly not. It’s right under the budget but TV’s all about visual and it’s screen has issues that makes it not worth investing. NetCast OS is another nonsense, Application like YouTube gets deleted automatically when you’re just trying to install it and it first hangs and while you get tried in waiting you press something and YouTube application gets uninstalled. Other Application from LG store are not worth too. Scanning for TV channel using Dish and Anntena is also slow and takes almost 1 hour. This’s particularly a pain when you uninstall YouTube because your TV hanged and the only way to bring it back is to do a factory reset. This remove all previous setting including channel setup with dish and antenna. This product is not engineered to be your companion so I advise you to not buy it.
#4. Service & Support: Service from LG was not the best but the dealer was very Great. He cared about me as if he himself invested his money. He escalated my issue and 1 more customer issue and we both were called back by LG for some sort of survey about the issue with TV. LG support guys wanted me to try getting the screen replaced. I was confused about this. I contacted dealer and he advised to let them know that 1 more customer is having same issue and you can contact dealer. I did this and LG guy was not happy with it. Later I got a different TV from LG from same dealer. Dealer deserve all the credit not LG. I wouldn’t recommend this TV for anyone.