Been using this product for last 2 years, never had any issues till date. Yet some important features are missing .like a motor for drain water. You need to keep the outlet to a lower outlet, yet easy to use.
Design pretty ordinary. Again you cannot make much changes in a washing machine design. Service should be given 100% good.
You have a toll free number where you can register your complaints and you will get an sms immediately and within 24 hours people will contact you.