My son Snehil Lal purchased one LG GD510 on 20th May 2010 from Hotspot, Pice Retail Limited, Shop No. 6/7/8, Arif Chambers, Kapoorthala, Lucknow. UP.
The very next day my mobile set [LG GD510] developed a snag. It gets switched off automatically and after few seconds gets switched on without any command.
This set also gets heated very soon.
Its gravity function is also not working properly.
The touch pad is also not very sensitive and acts slowly.
On the 4th day of my purchase I went back to the same shop of HOT SPOT from where I had purchased my set.
The staff of the shop was very reluctant to listen to my grievances and was not courteous.
After my hue and cry they did exchanged the set giving me another LG GD510 on 24th may 2010 wide their Cash Memo No Book No 273/72 Serial No 3594. My earlier bill and set they took back.
Now, the other set was not better than the previous having all the faults experienced by me.
That me the particular Model of the LG Company is faulty by manufacturing and need to recalled globally.
I went back to the shop [HOT SPOT] with the complaint and asked them to take back the particular set and give me any other company’s set even it would have been costed me more. I was ready to pay the difference.
They then started blaming me that since I don’t want to keep this hand set therefore I am making these lame excuses.
They did not paid any heed to my grievance and I am continuing with the lame set and planning to sue the LG and file an FIR against the shop that are fraudulently cheating the customers by selling faulty wares.
I want that every one aspiring to buy this handset beware.
LG Company should come forward apologies to me for the inconvenience and exchange the set with better one.
At the same time they should examine my grievance and if need be recall globally their set.
I reserve the right to file a suit in a proper court for the compensation and damages for the inconvenience caused to me by this handset.
Moreover if the action is not coming forth I shall do whatever proper under the law to bring bad name to the company with all the good forces at my command.