I have been using this AC since 02 years. service support from company impressive they installed AC with no cost at my home. I installed this AC in my 20*15 feet room its gives impressive cooling with JET mode. According to my view service and support is very impressive. its giving fastest cooling effect with minimum time. It looks good in view. It have jet and monsoon mode for effective cooling without any setting temperature. It lowers temp 40 to 20 deg in just 5 min, It is highly reliable in AC I have been used in last 10 year and according to my survey on AC’s. cost is less high but cost as compared to quality not much.