Hello friends! this Ac ic very good!I am sharing my experience that cooling of this AC is perfect and have great power due to this in summer it cool the room in just hour .LG is brand company and its service is good . LG is know for the electronics goods! I am fully satisfied to the working of AC . this is durable and very reliable . when I have problem in my AC customer care is always ready help and it give me best service and support!