We have bought LG LCD 32 inch telivision 3 years back for 32, 000. It was fine in the beginning but what I noticed was that the video quality was not that good. I mean I couldn’t notice anything special in the video quality. The sound quality was good and its bass was superb. We were given a remote and a wall fixing stand along with removable stand for table was provided. That’s it. We were given 8 months warranty and free installation. 2 HDMI slots and two pendrive slots along with two AV input points were there inbuilt. The speakers were of great quality. We enjoyed it in the beginning but after 1 & 1/2 year the problem came, first of all the audio was suddenly shutting down while the picture was still on. After a few day the picture also stopped. We couldn’t enjoy the telivision anymore. We contacted the LG customer service and after 5 days the technician came and checked everything and said that some very important circuit board got burnt. And it should be replaced with the new one and it costs 4500 rupees. Exactly 4, 500 rupees. I was stunned by his words and the technician packed up his tools and without any repairs charged 200 rupees. With a sad mood I ordered for the replacement and it took 8 days for it to arrive. Everything was fixed but then started the real problem. We had the option of USB connection for external movie playback, we often used it, but whenever we use to connect a pen drive to play the movie there was a mismatch between the audio and video while playing, we thought the video might be a corrupted one but soon realised that all videos played using pen drive in the TV were playing with same problem; audio runs faster and video at normal pace. There can’t be anything much dissappointing than this. This clearly shows the lack of quality in the manufacturing. It was said by the technician that the problem may have arised out of power fluctuations but the LG company stressed on the issue that this TV has been developed in such a way that it could sustain severe power fluctuations and the inbuilt programming can manage everything. But the truth is that it failed in this aspect hence it is clear that the company couldn’t keep its promise. The other thing is that it was said in the advertisement that it has an anti glare screen which helps us to watch the TV without any diffraction of light but practically if light is reflecting on the screen then we can watch the screen properly. It is quite clear that this product is not upto mark. Hence, LG company should improve it a lot. All the customers should keep this experience in mind while purchasing this product.