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LG LCD - 32LD650

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3.5

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LG LCD - 32LD650
Nishith Patel@nishpat2002
Mar 01, 2016 08:37 PM, 3571 Views
NOT good after sales service by LG

I had purchased LG LCD TV 32LD650 in 2010. It was working fine till 1st week of Feb. On one day I was watching TV in evening till 6:30 and I turned off even from mains supply tern off. after @ 1 hour again I switched ON and it was not working. during bootup it shows first LG message and then stays on same screen. I raised call on 12th Fen and still waiting. I was told mother board required to replace(Aprox cost 8000+) and I was waiting for almost 15day.


Again called LG and understand Complain  was closed. Which is really not good. So new complain was created. Later I got phone call and engineer mention it will further take @ 5 week time. Now I really do not know when really TV will be working.


So as a whole not so good. I am electronics engineer and I feel they should check for possibility to repair insteade of complete board replacement. Also cost mention is bit high as new LED TVs with feature are available at @20K and just for mother board they charge 8000+ and that too with such a loooong time(@ 8 weeks) .1!

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