The product is good, installation charges are ok, but they don't give items like drain pipe, insulation tape, three pin plug, the same you will have to buy, so total installation cost comes approximatrly to3000 RS.The invoice and the warranty card is not provided which is not good. The drain pipe is bit short and hence you need to buy an extention for this. Quite transquil compressor operation. However, the compressor fan was touching to the inside surfaces when taken under the trial. Than needs design rectification. Plus this model has design flaw, dont buy it. The range of vertical swing is vety limited. It always points down vertically beneath the floor. There is no way to adjust the airflow to our desired direction. Surprisingly LG accepts this problem and say there is nothing they can do about it. Too much noise compared to other AC, Features as advertised are gimmicks only.