LG technician replaced complete inner coil unit of dual inverter split AC in just 1 year and 3 months of purchase. LG claims it has Black Ocean Protection which makes coils life longer but it doesn’t work. Spent Rs 40, 000 on the ac and Rs 10, 000 on its repair just in little more than a year. LG technician come to your house to make their money. When I got the AC installed they literally denied to use my old split AC outer unit stand which was in good condition and the LG technician had to call his boss to take permission to install with old stand. Similar experience I had when they came to look into loss of cooling and denied to repair the inner coil but only interested in replace it. Moreover, their representative on Facebook ’LG Global’, is even more pathetic, without even calling you and talking to you they will tell you you never got the AC repaired from them, which shows how this company is operating internally and their social media response to your posts is just a gimmick. Regret buying LG AC and not doing enough research and trusting them on the technology they say works, but it doesn’t work.