I have bought LG Ac- Window, dated 04 oct 2010(Bill no - 153451) Model number:LWA3EW2DD2 and other Serial number is 010LPKW0061 .(LG AC 1 TON – 3EW2). This Ac was bought from the LG dealer Snehanjali Retail pvt ltd, S.V Rd, Kandivali west mumbai 400067 .
Since the time I hav purchased this AC have not used. Many times complaints have been registered with the dealer and also the LG itself and many engineers from LG have come and visited the reported the following .
Faulty Compressor
Misfit AC Body that has wide gaps causing noise
Loud humming noise
Worst customer service and even if knowing the AC is faulty they will only repair but not replace.
you can gauge the quality standards adopted from above.
The only solution is to change the AC. But now even after 5 months from the date of purchased this a/c is not working properly
Dealer Snehanjali and LG company both have cheated us with this wrong product, and now we have being forced to keep this non functional ac by them .
Dear Consumers please be aware of buying LG AC products & Snehanjali dealer across india, as they keep outdated non functional products and zero customer support. If you want to experience there service plz feel free to call them on ph 28057016 / 28057046.
Regards,
Prabhakar Kesarkar
Kandivali west