I initially bought this because we needed to buy a couple more Acs for our office. I realised the benefits of this choice only after I bought it. We already have 5 other ACs of different brands and of different tonnages being used in the same office. I find that the LG AC cools much faster than the other Acs. The two 1.5 ton machines which I have now bought is doing the same job that 2 two ton machines were doing earlier. The running costs are also mcuh lower because power consumption is lower than my old Acs. Besides it is now 2 years since I have bought them and I have not had a single complaint so far. Tye prices are comparable to other branded machines