We purchased this AC around five years back and the service of this system is really good. The cooling effect given by this AC is superb exclusively during summer season. The sound which comes out of this AC is reasonable. The appearance and quality of cooling is also better for this AC. So far in past seven years, it has under gone for service for two to three times that too for the requirement of filling of the gas only. In my opinion it is one of the best Split Air Conditioners in the market and one can purchase without any doubt as it is most durable. The LG Air conditioners are really values for our money.