The author has never used a washing machine in his life....and this is the first machine he has purchased.
my dealer was kind enough to suggest this machine out of 25 models to choose from and hepled me clear my confusion. that was on 21/10/04.
i received my washing machine todayi.e 23/10/04 . it was wobbling when the man deovered the machine. he siad that the lg technician will make adjustments when he comes to the adjustable knobs on the bottom of the machine.in my eagerness I tipped the fellows rs 200. mistake. after they left I inspected the machine and was aghast to find that the machine was smashed and dented reducing the height of the right rear lower corner by two inches and hence the wobble.
i was taken aback. I quickly called the dealer ’VIJAY SALES’ Prabhadevi branch, mumbai and was informed by them that they will replace the machine tomorrow. incidentaly, they charge Rs 1200/= more than my neighborhood washing machine dealer. ’unche dukan, phike pakwaan’.
lets see what happens next.
chapter 2.
24/10/04
the dealer collected the WM lying with me and replaced it with a new piece. I trusted that Vijay Sales would have checked the new machine and hence waived the offer to check the machine. after the delivery boy left I went to take a look at my new machine; the front loding machine door is not closing properly, the entire machine is covered with black oil stains, as if some one had neatly spread it all over. well I called the dealer vijay sales and they said that the company will send its man to do a routine check up and see whats wrong with my machine.
did I pay the company or vijay sales to buy this machine. any ways I have no energy left to fight with these thick skinned salesmen.
chapter 3.
25/10/04
lg’s service engineer came and made all the adjustments to the machine. I pointed the problem of the door. he said that theres nothing wrong with it. I didnot force the issue. he quickly demonstrated the finer points of the machine. really its very simple to use.
I then proceeded to wash two soiled cotton blankets.(toatal weight 2 kgs) the machine washed them clean. I chose the pre wash and spin+ choice available. I collected all the drained water in a drum to see how much water the machine used. well in all the machine used 60 litres of water and three spoonfuls of surf excel. the time taken is 3hours and 45 minutes. the blankets were 75 to 85% dry.
well its my mistake. next time I will ensure that I use the machine when I want to wash a full load of 5 kgs.
the machine is noise free, barring few times when it rattles a lot and then goes quiet. it is certainly convenient. and I am sure my maid will be very happy.
i now await my electricity bill.