Very Bad experience with LG washing machine Today ( March 2, 2013) I have lodge complaint for washing machine with LG customer care ( RNA no 130301046036) for the washing machine (Front loading ) which I have purchased under one year warranty on 8th Jan 2013. Though engineer has visited on time but wants to replace one of the part for which he wants to charge Rs 1000/- .
When I told him my product is under warranty then he replied the water you are using is kauvery water which is hard water and you need to put RO filter before the supply of water so that Machine won’t get hard water . Moreover he told me that if I will buy 2 years additional warranty ( @ Rs 3900/- for two years ) from him he will replace the product free of cost and do some manipulation.