Librarywala has to be, without a doubt, the worst small business I have ever dealt with. The only promptness demonstrated was in collecting a hefty "non-refundable" deposit, followed by a registration fee and membership fee.
After these multiple layers of "fees", you might expect decent service. The books are not delivered in a timely fashion. The ones you want are not really available, even if listed on the website. They will use every trick in the book, to tell you that your plan has expired, and they will need more money to deliver your next book.
There is absolutely no employee accountability - no phone calls are returned, no action or follow-up to complaints.
Steer clear and do not remotely consider Librarywala. They are nothing more than a shady operator, who do not deserve to be in business.
I have come across a new provider -’India Reads’. At first glance, their collection seems very comprehensive. I’m looking forward to giving them my business as an avid book reader.