I am Viishal Singh student of MBA 4th sem. I m experiencing d poorest post sale service of lic.
I want to share my experience to all the lic customer, my mother passed away on 18th feb 2010 after that my father claim for the return and till the date he did not got the return. He is living in a small village in U.P. and because of my learning I am not able to go there to help him he just contact to their lic agent Mr. Mithlesh Mumar Singh and he is always tolerating their problem to saying that your claim is on process I also talk to him but the response was the same I m helpless and very disappointing with this type of service.
If anybody interested to buy the policy then the agents respond very quickly but after selling the product their behavior is also changed. The policy no. is 211613408 (baby singh). My mobile no. is 8528395814 if any one want to contact me then he can.