I Paid Rs.6000 for the complete screening test for my baby. But it has been almost more than 10 days since I had baby but life cell never collected sample.
I informed them the next hour I had my baby. The customer care guy asked me to call a paramedic after 48 hours. I have to tell him that I am really busy as my wife has undergone c section and we have no one to take care of her but me. he promised to send paramedic after 48 hours.
Then after 2 days no one came up. Then again have to call Lifecell and again it was left to me to coordinate with lifecell and that PARAMEDIC. I clearly told him to come after informing me.
But suddenly one early morning he came to hospital but my baby was in NICU due to health condition and he couldnt even wait for 10 mins. It seems he has instructed hospital nurses to collect sample and left in lurch. But doctors had to screw the nurses for taking orders from a 3rd party and by the time we are discharged form hospital. When contacted he said he would come to my house to collect sample. But he never came.
I seriouly dont understand why the hell I have to coordinate between you guys when am paying you to do it? Is that how a professional org behaves? When you cant be trusted for a basic screening test, how can we trust with stem cell preserving? When will it strike in your damn head that parents would be stressed during delivery and they have already got plate full to deal with? Why the hell you guys cant even coordinate for yourself? And when I demanded my money back, no replies from you guys? Just like that you dare to steal my hard earned money? Do you think am gonna let you walk guilt free? I trusted you with my childs future? But you guys never realised what damage you have done to me? Pathetic pathetic.
And for pathetic morons who demand CRN No, it is 160400000514.
I would say to all the parents, never ever trust your childs future with this amateur organisation. Way to go!