LifeCell_CS is working closely with MouthShut.com to enhance customer satisfaction.
All the positive reviews posted in mouthshut is just a void response from people who were offered mighty credits.
Dear Reviewers, kindly stop giving 5 star rating & comments just for their cash. Show some respect to fellow consumers who will be checking your reviews for their further dealing with the vendors.
I am not getting proper response even at initial stage of my enquiry to choose the stem cell banking agent.
I am from Tirunelveli district in Tamilnadu. I am not sure if it problem with this region staff or whole lifecell consumer support will be in same way.
For each and every query of mine, they take around a week get-back. With nearing to delivery date, these kind of response is really a bad sign of their dedication on support towards service.
Go for a questions like
What is the use of dual storage?
What is the quantity of stem cell stored at each location?
How many members has really utilized the stored stem cell and for what treatments?
What is the quality assurance and transplant assurance given by the agency
Cord blood sample processing is done manually or is it an automated technology? If it is a manual process, is there a chances of contamination is high?
Why HLA & Hemoglobinopathies test for the collected samples is done only after 2 years?
From your past records, how long did it usually take as an average for lifecell to collect & transport a sample from Tirunelveli to your storage unit?
What is cost for tests performed on Cord Blood during collection and retrieval?
Will life-cell transport & deliver the cord cells at free of cost during retrieval(All over the world)?
What is the compensation provided by lifecell when the cord cells are damaged or contaminated during transportation or processing or storage or retrieval?
Ask for a draft copy of your agreement before proceeding further.