We had purchased a sofa set and a dining set from your Gurgaon store paying around 1.5 lakhs at 50% discount on 1/01/2014. From day 1, the hinges of the dining set were loose and I had to call your men two three times to fix it. but soon the one year warranty was over and you ceased to come. Let me tell you that this was an expensive and useless buy for me.
The chair cushion had given way in six months which I pointed to your men, but they said that nothing can be done for it. the wood underneath the table is broken and the marble of the table can fall any time. the arms of the sofa are torn beyond repair.
My sofa which I bought in Rs 30000/- is in much better condition even after several years.I have to just dispose off both the products as they have become useless. never expected such shoddy and poor quality products from such a big store.