All of sudden machine stopped working
I raised complaint on 1st August and found no acknowledgement after 24 hours
I raised another ticket on 2nd August
Spoke to customer care after 3 days.
I was informed by someone named Rajesh that this is their operating system and no time frame for service. Hello told me that I cannot as speak to next level officer for escalation.
Another customer also said same story that i cannot escalate this matter any further
I sent one mail also and not received any response
Today 7th August evening 4:30 someone contacted me for service. When I asked why turn up after one week, he told me that they being assigned today only
Last one week Iam buying bottle water
My advise is not opt for Livepure water and waste your time and money
My ticket number is :JS-250802022713953