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I had signed up with Livspace for Interior work and paid the first installment, but understood with time that I made a mistake and cancelled the same. I was fine with 50% Deposit fee loss as only 50% of the initial deposit is refundable and that too through order. Since I was able to see the future pain, I did not invest or trust for the remaining 90% of the budget for interior on livspace.
For the remaining 50% amount, I had ordered few products, which they were not able to deliver even after 3 months.
My experience has been really bad with Hyderabad team. You will have to keep following up with the team as they have no time to keep you updated.
Take your time before making any decision.