Totally unprofessional company that is dressed up in a professional garb.
I wanted to engage them to do some civil work in a new apartment in Mumbai.
They gave me a quote that I was happy to proceed with. They asked me to a pay a 10% deposit which I did. Once they received the deposit, they increased the overall quote by 200%! stating that they had overlooked certain factors on the original quote and that due to that they would have to revise the quote. There was absolutely no change in the scope of the work!
The new quote was outside my budget so I asked them to refund me the deposit. They refused to pay the deposit saying that the work done to the point of providing the quote had to be paid for and they would therefore not refund the deposit back.
Had I not accepted their quote in the first place we would have just parted ways without I having to pay anything so applying the logic that the deposit money will be offset for providing the quote makes no sense to me! Further, at the time of first engagement they said quotes are not charged for!
This happened December 2024 and today almost a year later, I am still chasing them to get a refund with not much success.
They lure you into paying money and trap you by "adjusting" their quote for unforseen extras!
If you go with them - do so with money you are willing to lose altogether and dont complain as your pleas will fall on deaf ears. Also be prepared to pump in a lot more money than the initial quote as they will certainly find ways to bill you on additionals.
I have shared my personal experience. Now its upto you to choose wisely!
* They give cashback/discounts to customers who recommend them!