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The design process was elaborate and they made sure my design needs were met. After sales service has been good. It went a little over my budget though. But the goods delivered were upto my satisfaction. Advise : remember to note that design requirement may result in some civil work as well. Factor in those charges as well. Make sure you go through your specification with the project people before beginning work. keep a list of specifications you asked for .Interact more with the project guys before beginning work. Point to note for livespace. Consider electrical drawings of the project while designing.