Hello frnds I have been using this product since 3 months and I havent faced any problem .
As the name is itself a surity about service and quality . I had an issue with this AC bcoz inlet was leaking and this created an hectic situation in my house so I called lloyd service centre . Engineer came and analysed and fragmented the entire inlet and examined it carefully and found that a hole was not properly opened so water was not able to escape so cleared it. After assembling it he showed the proof of no water leakage. Thankss to lloyd for such a quick and worth service.
Now coming onto the performance it consumes very less energy and hence it is pocket as well as environment friendly . And we have a medium sized room so it cools it fantastically .
Apart from all these benifits it creates some sound which is sometimes very annoying . I dont know that is fault in AC or installation problem.
Averall nyc product