I had looked around and based on some feedback from my friends I bought a glass-top dining table and 6 chairs plus a sofa set and centre table from from the Whitefield branch(near Shobha Rose). I wanted a specific fabric on the chairs and after I paid in full it was promised to be delivered in 1 week. After some time all the furniture were delivered.
Due to some issue in transport the glass top was broken in one corner and 2 chairs have cracks on the back side legs. I was told that it will be delivered in 2 days and replaced with good ones. I had some issues in getting through based on Makara Sankranti and some holidays and wrote a review in Mouth shut.
Within 2 hours of my writing the review I got a call from the Owner/Manager, he seemed to understand my anguish and within the next 90 minutes I had the replacement at my home. I work in the service industry and would appreciate this response to complains and such fast resolution.
Good job done. Would recommend this place based on my experience.