I have places order for these 2 panels and some more add ons order number 16122 till I made the full payment the customer care representative was following up with me continuously after making the full payment I am trying to get in touch with loom solar I was frightened no one is bothered to respond now I am unable to know whether the order has bee shipped or no next thing in future if anything goes wrong with the product I think why will not be bothered to take care of it really didnt expect this please do not order anything from this website