It gives good service and product also.Customer service is good they reply fast.They know very well how to manage or how to talk with their customer.also they know the value of their customer.They deliver Genuine product.You can buy anyting from lotus.You do not need to go anywhere you can buy anything form lotus with lowest price I never faced any problem with Lotus Electronics. hope! I will never facing any problem with Lotus in future. So I give 5 out of 5 Rating to Lotus.