This is regarding the installation of the Luminous ICruze 5000 inverter that I purchased yesterday . When I asked for the installation from your customer service, they sent one technician for the installation and he simply said that the company is not giving me money to open the packed box and set it in the right place .You can bring any other person or do it by yourself only and place it in the installation place . Then I simply asked what is the meaning of installation here if the customer is authorized to open the box and place it in the right place . Then he started debating on this and left the site without doing anything .