Wish I could say anything positive, except its located quiet centrally. And the look of the hotel is pleasant, just the staff makes the stay very unpleasant.
The service is extremely poor think maybe they have a union, and they know they cant be chucked out. Waiters and staff are rude, and do check your bills, they tend to overcharge on purpose, presuming you are not going to notice, and then try to talk in Tamil, presuming one will just get fed up and let them get away with robbery.
Not recommended unless you are politically connected, and or can speak the language.
My experience was not pleasant and did write to the management, but received no reply have not stayed with the ballal group, don’t know if they are just bad sad hotel or the management is scared of the workers and they know and look the other way, pretending that there Is no problem, Seemed to be.