I bought a Mahindra Scooty in the year 2014 by using mahindra finance service, the finance rate is high about 18%. and down payment is 9, 999 rs and monthly premium of rs 4, 000 pm for next 12 months. the whole premium is deducted by the cheque. so I submit 12 cheques at the time of purchase of scooty. Mahindra Finance take 1 key, Registration Card of scooty, and some documents for some security reasons, and they told me, we return your key and documents after 12 months when your finance(Loan) is cleared, at that time we return all NOC certificate, RC, And the key.
After a Year on completion of loan I visited Mahindra Finance office and asking for RC, NOC, and Key’s of scooty. they provide RC and NOC but not giving the key which is taken by them and they said you are not giving the keys at the time of deal, but when I show them all written documents, than they accept after 2 days, when they complete their all inquires, but they don’t have any keys on them, they just lost it. and never regret and treated me like I do a mistake to taking a loan from them. after completion of loan, they treated us very badly. the customer stuff’s nature and behavior is very rude.