Whatever they are telling you during the sale will not be around when the substance hits the fan.
Sold my car 9(NINE ONLY) months back to them and was not transferred to the new owner inspite of innumerable follow ups. I was getting numerous traffic violations during this time now the vehicle has met with an accident and guess who is running around!
Upon further probing I realized, that paper work seems to be non existence and they do not even know whom they have sold the car to. When confronted, explanation given by the sales manager was that "this is how the business works not just in Mahindra FirstChoice but everywhere".
Bottomline is if you have to deal with the S**T yourself why even bother going to these people. Facebook, help.mfcw@mahindra.com and telephone lines are absolutely useless. By the way there is nothing called customer support in this organization.