Its been a pathetic experience since I have purchased Mahindra XUV500 W8, I have visited the workstation more than 50 times since I bought the SUV. Every 1000 kms I had to visit the service station for one or the other problem and the dealer has not been able to rectify the same after repeated attempts.
Though I got a 3 year warranty(purchased in March, 2012) 1 or 2 problems are ok with a newly launched vehicle but my SUV’s each and every part has been replaced and still facing more and more new problems.
Mahindra has a poor quality control mechanism in place or their assembly line was in testing phase when the vehicle was delivered to me. Sorry to say but Mahindra has given me a DEFECTIVE VEHICLE. Please see below the long list of parts replaced. Please contact me to get date wise details and proofs of the below parts replaced if do not believe me.
Alignment Problem
Front Wiper Motor
Brake Pads replaced
EMS Flashing
MBFM Flashing
IC Flashing
IS Flashing
Front Disc Brake Pad
Wheel Rim
Pad Kit Assy
Infotainment Re-Flashing
Front Power Window
Hose Pressure Pipe(Power Steering)
Brake Check Again
Dashboard Sound
Both Front Seats Replaced
Music System Abnormal Sound while playing USB
Assy both Front Seats
Front Power windows again replaced
Front Wiper Blades Failure
Brake Pad again replaced
Dashboard Noise again Problem
AC Ventilator Rear Replaced
Stab Bar bushes Replaced(Under body noise)
Hose Pressure Pipe(Power Steering) Again
Turbo Engine Pipe Replaced
Brake Pad again replaced
Engine TurboCharger Replaced
Low Beam(Front Light Replaced)
Car Security Siren Replaced
Cluster Meter Repaired
Pump Washer Replaced
Windsheild Washer Motor Replaced
Headlamps again replaced
Thorough CheckUp of Vehicle Done
Sound From Tyres Reported(No solution given) - Was rejected on the grounds that it’s the same noise coming from other XUV’s
Center Console between front seats noise(No solution given)
Car Horn Replaced
Wheel Alignment Problem(Technicians could not correct it)
Bolt Replaced for Wheel alignment Problem
Tyre Noise Inspection Again(Told to get the tyres replaced on pro rata basis, no solution given for giving defective tyres)
Center Console Replaced
I would not suggest any individual to buy this SUV as Mahindra is incapable to produce a good vehicle.
Regards
Tejveer Singh
Place - Chandigarh