Unfortunately I bought Mahendra XyloD2 on 28/12/2011. From the day one I am faced with several problems.
Problem No.1:- Delay in delivery of the Vehicle. As usual Mahendra not keeping up promise.
Problem No.2:- I took the car for a long drive to Salem Ercot & the vehicle started shivering & it was extremely under powered.
I called the Mahendra with you Hamesha helpline after 1 ½ hours of struggling with call centre executive, he sent a technician to the spot. The technician said there is a problem with diesel pump & he raised the engine on for few minutes & said that the problem is resolved & I was happy.
I wasn’t happy when I drove the car to Chennai because the problem was still there accompanied with vibration from gear shift & engine. I felt no longer to stay in the car. It was such a harsh vibration, never felt in my life. I somehow managed to drive the car back to Chennai & very next day I went to India Garage’s VST auto agency, velacherry on 23rd January 2012 at morning 11’o clock. They told me, it is a minor problem & asked me to wait for an hour or two. So I waited, as time pass by no answer came. I went & asked the supervisor. He said wait for an hour & I waited & waited until it was 5.45 PM.
They gave me a bill of Rs.100 & I eventually paid. They told me that problem is resolved. Very next day the same problem persisted. I went to service centre again on 27th January 2012. They told me there is a problem in fuel injection system &they gave me vehicle on 31st January & I was happy that the problem was over. After few days I found my vehicle pulling on right side when I drive. This problem was already told in the previous service & they charged me Rs.450 for wheel alignment. Now I called Mr. Praveen & told this. He said that he will get back to me, apart from this, there is also smaller complaints which are not attended. Right side driver door knobs not properly fitted. Rear side left passenger door peeling of on vibration plus insurance policy not yet reached. Loan schedule not yet reached.
To inquire about this to India garage sales person, she is always busy on other line. Now I feel like a looser by buying XYLO D2 TN20 BL 8451
I have spent so far Rs.2000, for service cost and up and down trip to service center with mental torture