I bought a Xylo E6 on January 2010 and to my utter dismay and shock I realized that the features that were shown to me on my test drive was miserably missing. Worst part is that the the spec sheet handed over to me while I was booking the vehicle even had the features in black and white. When I collected my vehicle I realized the following features missing:
Built in music system ( that they have removed from the current spec sheet, but was there when I booked. The dealer was left completely red faced and eventually gave me a music system free but it stole the entire show of the front console)
Lower back lumber support in the two front seats are missing
Puddle lamps
Utility tray under the driver’s seat
Petro card with a credit of Rs 10, 000/- (it was supposed to have arrived after three weeks of purchase, yet there is no news of it even after three months. I am yet to receive any word from Mahindra after lodging a complaint through their feedback agent. I seriously would ask who wishes to buy a Mahindra product to think twice...
Sujit Sen
Kolkata