I have front loading samsung washing machine. It failed four times in last three years. Every time the cost of repair was around 2000 INR to 4000 INR. On top of that, there is worst customer response. Normally, they do not have part in stock. Looks like they get it in bullock cart. SO, it takes months. Their support managers gives false promises.
Samsung is no more than road side company. I would not buy samsung appliances any more. Quality of the product - Entire electronic board was replaced just in two years (ofcourse after warranty). Motor was damaged. Dorr lock switch got short circuit. There is long list. Our washing machine is in very much secure environment. Still, there are tons of issues.
Smasung is not reliable in after sales service as well as quality of the product. Filter design is not good. Number of times, it needs to be removed and cleaned. Good things - In case of washing quality, it is good almost all the time.