I had booked my honeymoon package for Maldives through this Makemytrip. I got to know later that we were fooled by the prices on their website, their actual were at-least 15K more than shown there.and then came the chain of explanations and excuses for the price difference.although our Maldives stay was pleasant but from MMT there was no proper coordination and assistance.
Their customer service sucks.and their employees have grudges against each other and try to use customers as the firing guns.one of them did some goof up in my booking and the other who was actually dealing with me for the payment process asked me to shoot out an escalation against the one who goofed up.I out of innocence did that only to realize later that this was their internal game and we were used for that.MMT fell to such unprofessionalism.
Today the truth is most ppl have actually started avoiding MMT and using D Pauls, SOTC(really good), etc.On an international holiday, while others guide you on currency exchange.MMT is one that backs out loud and clear stating we are can’t guide you much on this.There should be a zero star rating also, and I tell you most travelers would actually award it a zero and not a 1. I seriously pray this company closes in future.