Hi,
We had booked our golden triangle package through MMT from 25th Dec to 30th Dec 2015(just a month ago) for 6 of us(myself, spouse, daughter(4yrs), brother, mother-in-law and my aunty).
Below is our feedback of this trip,
Literally we are feeling it was our bad-luck that we took this package. As this is not the first time we took package from Make my Trip, But this proves to be worst as compared to earlier ones.
However below feedback should reveal you all the pains and hassles we have been going through during this trip.
- CAB SERVICE: As we are the first timers towards north India and we were expecting somebody waiting at airport to pick us up. We searched all around and see no one there with placards from MMT nor any other calls. We were really worried and tried to reach MMT after searching for half an hour but no luck. Then we tried to reach the number provided in the cab service slip. They were like unaware of anything and started asking details of which booking which duration finally we could convince them and they said they will send someone. They provided the number of cab driver but haplessly we were talking in greek and french as we assumed he knows the terminal of our flight landing. We finally realized he is in some other airport. . he had to drive to the airport where we landed. .Oh boy.its was really painful to explain where we are standing for pick up another half an hour for this as well. imagine our plight with one kid and two aged people standing outside airport in chilly weather waiting for the pick up.
2 ROOM SERVICE:
AJANTA(Delhi): After so much of hassles we were expecting things to be smoother thereafter and some how reached hotel AJANTA. in fact Driver did not know the address of this hotel and we had to ask people on the way for the directions to reach. Again our luck start looking other side as we were already tired of waiting there in airport and scrawled to hotel now there are no rooms free even though it was 2 hours later than our chek-in time. we couldn’t not see our own pain as our mother and Aunt were in dire need of rest as they got headache. My goodness I cannot explain you about our wait for 1 hour. Room service and quality of the room was not good. as we asked multiple times to replace the door mat but it turned dubious. Nothing was quick and responsive there .
LOVEKUSH(Agra): Hotel in AGRA was like a nightmare for us.as soon as we entered into the room it literally kicked us out of room as the room was shabby with the bed sheets so unnatural dirty which I cannot explain in words . There were no doormats and toilet rolls.
even after several requests and calls to receptions toilet roll was not provided.
NATRAJ(Jaipur):
Not to Ignore the good parts, This hotel was really good and we got a good and quick room service. I can say this stay was best of all these three hotel stays
Breakfast provided was really good and better than all others .
- HELP/GUIDE:
In fact we were expecting the Guide all along with us during our trip but to my surprise I did not see one during our trip . With our prior experience in MMT we got a Guide with us all the time . Andaman Package.
AudioGuide provided by MMT through AudioCompass app was not working all the time though we have downloaded audios of all the places in advance as suggested by MMT.
Being new to these places it was very important for us to guide and help us. Unfortunately even driver did not help us or talked to us amicably neither. This was the worst part being with us for five days and not even suggesting what is good and what is not is really a shock and grieve for us.
Many of the time few guide deceived and cheated us as these place were new to us. Can you tell me how this would work being new and even driver with us not spelling a single word about the cities which he has been with since he has born .
With this, I am sure you understand the pathetic situations we had to face during our trip.
Overall, I could say this was the worst trip we had and In fact anyone asks about this package I suggest not go with MMT.
After all these when we had sent a feedback mail to MMT they were least bothered. They didn’t even replied a single word to our mail.
Please check the people reviews before you go ahead with any MMT packages because we pay so much money and if the results turned like this then it pains a lot.
Regards,
Anuradha