MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
I tried booking 3-4 times for the BUS from Pune to Vadodara. 3times payment failed. 4th time payment was successful but booking failed.My money was debited and I was given message that money will be refunded within 2 days. I had only that much money so that I can book online.
Now even I wish to book online I cannot book because I dont have money in my bank account. I have never seen such worst and abysmal site and booking experience. :(
These guys are so pathetic that even I cannot submit the complaint form because I cannot see the captcha below. Its not working.
To make things further complicated, when I called there customer service, they told me that booking is under processing and wait for 45 mins. Now if I had gone to book another ticket, instead of calling them and relying on the message their web site gave me, I would have ended up booking two ticktes Wow good business