I had booked a ticket from Bangalore to Srinagar. I received a mail from makemytrip saying if I book the cab though makemytrip I will get a voucher for 10% discount. I booked the easycab through them and received a voucher in my mail. I took the printout for the trip.
When we actually reached airport and showed the voucher to cab driver, he replied that he has no idea about any such discount or voucher. When we showed him the voucher, he declined knowing anything about it and refused to give any discount.
Ultimately since we were in hurry to go inside the airport and check-in for our flight in time, we gave him full money and left.
I have been booking my tickets through makmytrip.com for a long time. I never faced any issue with flight tickets. If they cannot give an offer that really works, they shouldn’t fool people by saying that they give some offers.
When I called their customer care to complain about this, the agent gave me another number to complain about the cab. The number was actually out of service. When I called again, they gave me another number. The number went to somebody’s personal mobile who has no idea what makemytrip is.
Can’t they make sure that the numbers they provide to the customers, actually work???